Amazon is hiring for a Transportation Specialist I, ROC position in Bengaluru, Karnataka. This opportunity is suitable for candidates with a technical or quantitative bachelor’s degree, SQL knowledge, and up to five years of customer support or operations support experience.
The role is part of Amazon’s transportation operations and focuses on resolving logistics issues, communicating with carriers and internal teams, analysing operational data, and helping maintain reliable transportation performance.
Candidates should have good written and verbal communication skills, basic logistics understanding, and the ability to make data-driven decisions. Applicants must also be comfortable working in rotational shifts to support North American and European operations.
Amazon Transportation Specialist Job Details 2026
| Job Detail | Information |
|---|---|
| Company | Amazon |
| Job Role | Transportation Specialist I, ROC |
| Job Location | Bengaluru, Karnataka, India |
| Team | Relay Operations Center (ROC) |
| Job Category | Fulfillment & Operations Management |
| Employment Type | Full-time listing |
| Qualification | Bachelor’s degree in a quantitative or technical field |
| Experience | 0–5 years in customer support/operations support |
| Mandatory Technical Skill | SQL |
| Preferred Skill | Excel |
| Work Schedule | Rotational shifts, 24×7 operations |
| Supported Regions | North America and Europe |
| Salary | Not disclosed |
| Application Deadline | Not specified in the provided job details |
| Application Mode | Online through Amazon Jobs |
About Amazon
Amazon is a global company operating across e-commerce, technology, cloud computing, logistics, and digital services. Its transportation and fulfilment networks help move shipments between sellers, carriers, fulfilment facilities, delivery stations, and customers.
The Relay Operations Center supports transportation execution and helps manage disruptions that could affect network performance and customer experience. Teams coordinate with internal departments and external partners to resolve operational exceptions and keep transportation activities moving.
Candidates can explore opportunities and verify vacancy details through the official Amazon Jobs website.
About the Transportation Specialist Job
The Transportation Specialist I, ROC role involves monitoring transportation operations, analysing available data, coordinating with stakeholders, and helping resolve issues that may affect shipment movement or customer commitments.
The position requires employees to communicate with external partners such as carriers, vendors, suppliers, shippers, and drivers. They also work with Amazon sites, business teams, and other internal stakeholders.
SQL is a stated basic qualification, while Excel experience is preferred. Candidates should be able to identify operational problems, escalate them to the appropriate teams, track resolutions, and suggest improvements when recurring issues are identified.
The role supports North American and European operations, so flexibility with rotational shifts is important.
Job Responsibilities
According to the job description, the main responsibilities include:
- Stakeholder communication: Coordinate with carriers, vendors, suppliers, shippers, drivers, Amazon sites, and internal business teams.
- Issue resolution: Investigate transportation problems and communicate appropriate actions or resolutions.
- Escalation management: Identify the scope and impact of problems, escalate them to the responsible teams, and follow up until closure.
- Data analysis: Use available operational data to understand trends and assess their impact on transportation performance.
- Customer experience: Make timely decisions that support network speed and customer commitments.
- Quality and productivity: Maintain high standards in transactions, conversations, and operational work.
- Internal tools: Work with Amazon’s internal systems and tools such as Microsoft Outlook, Word, and Excel.
- Process improvement: Identify opportunities to improve existing processes and help drive changes to completion.
- Time management: Complete tasks within operational deadlines and respond to critical business needs.
- Shift support: Support transportation operations serving North America and Europe through rotational shifts.
Required Skills
Mandatory Skills
The official listing specifies the following basic qualifications:
- Bachelor’s degree in a quantitative or technical field, such as Computer Science, Engineering, or Statistics.
- Experience with SQL.
- 0–5 years of customer support or operations support experience.
Preferred Skills
- Experience with Excel.
- Strong written and verbal communication.
- Analytical and problem-solving ability.
- Ability to interpret data and identify trends.
- Stakeholder coordination and follow-up.
- Understanding of logistics and transportation operations.
- Ability to work within time constraints.
- Willingness to work rotational shifts.
The exact depth of SQL proficiency required is not specified in the provided description. Candidates should nevertheless be ready to explain SQL concepts and demonstrate their practical knowledge.
Eligibility Criteria
Educational Qualification
Candidates must have a bachelor’s degree in a quantitative or technical discipline. Examples provided in the job description include:
- Computer Science
- Engineering
- Statistics
The listing does not provide a complete list of accepted degrees or specify a minimum percentage or CGPA. Confirm any additional requirements on the official application page.
Experience
The stated experience range is 0–5 years in customer support or operations support.
Candidates should ensure that their education and experience align with the official requirements. Do not assume that every graduate from every academic stream is eligible.
Technical Eligibility
SQL experience is a stated basic qualification. Excel is listed as a preferred skill.
Candidates should also be prepared to demonstrate clear communication, data interpretation, issue management, and the ability to coordinate with different stakeholders.
Shift Flexibility
The team operates around the clock throughout the year to support North American and European regions. Candidates should be prepared for rotational shifts, subject to applicable accommodation arrangements.
Salary and Benefits
Salary Details
The salary/CTC has not been disclosed in the official job notification.
The available listing does not confirm a salary range, joining bonus, performance bonus, or specific compensation package for this vacancy. Candidates should verify compensation details through the official recruitment process.
Benefits
The provided job description does not specify the benefits package applicable to this position. Details about insurance, paid leave, transport, shift allowances, and other employment benefits should be confirmed with Amazon during recruitment.
Selection Process
The company has not published a detailed selection process for this vacancy. Candidates should follow the instructions provided during recruitment.
The available listing does not confirm the number of interview rounds or whether a separate SQL assessment, aptitude test, or communication assessment will be conducted.
Applicants should monitor their registered email and Amazon Jobs account for application updates and any assessment or interview instructions.
Who Should Apply?
This opportunity may suit candidates who:
- Hold a bachelor’s degree in a technical or quantitative field.
- Have SQL knowledge and practical experience.
- Have up to five years of customer support or operations support experience.
- Are interested in logistics, transportation, or supply chain operations.
- Can communicate professionally with internal and external stakeholders.
- Are comfortable analysing data and investigating operational problems.
- Can manage deadlines and follow issues through to resolution.
- Are willing to work rotational shifts supporting international regions.
Candidates with Excel experience may find that skill particularly relevant because it is listed as preferred.
Resume Tips for Amazon Transportation Specialist Jobs
Prepare a resume that highlights the qualifications and skills relevant to the role.
Highlight SQL knowledge: Mention the SQL queries, joins, filtering, aggregations, or reporting tasks you have actually performed.
Include Excel skills: If applicable, describe your experience with formulas, data cleaning, pivot tables, lookups, or operational reporting.
Showcase analytical projects: Include academic or work projects involving data analysis, logistics, process monitoring, or problem-solving.
Demonstrate communication skills: Explain how you have coordinated with customers, colleagues, suppliers, or other stakeholders.
Highlight issue resolution: Provide examples of identifying problems, escalating issues appropriately, tracking progress, or helping prevent repeated errors.
Mention relevant experience: If you have worked in customer support, operations, logistics, transportation, or supply chain activities, clearly describe your responsibilities.
Keep your resume factual: Do not list SQL, Excel, or logistics expertise that you cannot confidently explain in an interview.
How to Apply for Amazon Transportation Specialist Recruitment 2026
Follow these steps to apply:
- Open the official Amazon Jobs listing linked below.
- Verify the job title, location, qualifications, and current application status.
- Sign in to your Amazon Jobs account or create one if required.
- Enter your personal, educational, and professional information accurately.
- Upload an updated resume highlighting SQL, Excel, analytical skills, and relevant operations experience.
- Review all details before submitting your application.
- Save the confirmation and monitor your email for recruitment updates.
Apply only through Amazon’s official careers website or another verified Amazon recruitment channel.
Apply Now
Company: Amazon
Position: Transportation Specialist I, ROC
Location: Bengaluru, Karnataka, India
Qualification: Bachelor’s degree in a quantitative or technical field
Experience: 0–5 years in customer support/operations support
Required Skill: SQL
Preferred Skill: Excel
Work Schedule: Rotational shifts supporting 24×7 operations
Official application: Transportation Specialist I, ROC
Review the live listing carefully to confirm the job location and application availability before submitting your details.
Important Note
The official Amazon job details identify Bengaluru, Karnataka, as the location. Candidates should check the live listing before applying in case the vacancy details or location change.
The role involves rotational shifts supporting North American and European operations, including nights, weekends, or holidays as required by the schedule. The description mentions that accommodations may be considered for employees with special circumstances.
The job listing does not disclose salary or a specific application deadline. Confirm these details through the official careers portal.
Disclaimer
The information provided in this post is for informational purposes only and is based on publicly available job information. JobHunt Daily does not guarantee selection or employment.
Candidates should verify the latest job details on the company’s official careers website before applying. We do not charge any fee for providing job information.
Frequently Asked Questions (FAQs)
Q1. What is the role advertised by Amazon?
The position is Transportation Specialist I, ROC, based in Bengaluru, Karnataka.
Q2. What qualification is required?
The basic qualification is a bachelor’s degree in a quantitative or technical field, such as Computer Science, Engineering, or Statistics.
Q3. Is SQL mandatory for this role?
Yes. Experience with SQL is listed under the basic qualifications.
Q4. Is Excel required?
Excel experience is listed as a preferred qualification.
Q5. What is the experience requirement?
The listing specifies 0–5 years of customer support or operations support experience.
Q6. Is this job suitable for freshers?
The listing allows 0–5 years of customer support or operations support experience. Candidates with no experience should verify the complete eligibility requirements and ensure they meet the technical qualification, including SQL experience.
Q7. Are rotational shifts required?
Yes. The role supports 24×7 operations throughout the year for North American and European regions.
Q8. What is the salary for this position?
The salary/CTC has not been disclosed in the official job notification.
Q9. What is the work location?
The official job details list Bengaluru, Karnataka, India. Verify the live vacancy page before applying.
Q10. How can I apply?
Visit the official Amazon Jobs listing, review the requirements, and submit your application online if the vacancy is accepting applications.
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